Client Information

You will have received a link in your email to log into sessions with your therapist. If you have not received a link, please reach out to your therapist directly.

PaxThera is committed to timely, respectful communication while maintaining professional boundaries and the privacy of your care. We proudly serve individuals throughout Boston and Massachusetts, and we’re here to support your wellness journey.

How to Contact Us

Getting in touch with a licensed mental health provider in Boston is easy with PaxThera. You can reach us directly by:

📞 Phone: 617-351-9511
📧 Email:info@paxthera.com

We respond to all voicemails and emails within 24 business hours. If you contact us over the weekend or on a holiday, you can expect a response within 24 hours of the next business day.

Office Hours:

Monday – Thursday: 8:00 AM to 4:00 PM

Friday: 8:00 AM to 2:00 PM

Please check the website for updated holiday hours.

Clinicians may be contacted directly via their PaxThera email addresses for administrative purposes only (e.g., scheduling, brief questions about upcoming sessions).

As with general communication, all clinician responses will be made within 24 business hours, excluding weekends and holidays.

Important Note on Communication Boundaries
Communication outside of scheduled sessions is intended solely for administrative and logistical purposes. Therapeutic issues or concerns should be addressed during your sessions to ensure proper support, documentation, and care.